Klarna

We've teamed up with Klarna to help customers spread the cost of their purchases
The good news is that you'll receive your order straight away before paying for it
With Klarna, you have two choices. You can either pay 30 days after you receive your order or spread the cost over three interest free payments. Simply select "Pay Later in 30 days" or "Pay Later in three interest free instalments" at the checkout

Klarna gives you time to pay, no fees or interest!

Klarna divides the spend over three interest free payments. The first payment to be paid at the checkout on the day of order, the second in 30 days and the third, final payment in 60 days

No account sign-up required

You must be over 18 or over. Subject to financial circumstances

No credit card application

Receive your goods first, pay later

Klarna will contact you with payment instructions

Why choose Klarna?
No account sign-up required
No interest and no fees
Receive your goods first, pay later
No credit card application
Super simple checkout
If Klarna is available as a payment option in your country, it will show as an option at the checkout

Step 1
Add your items to your online shopping bag and go to the checkout as normal.
Your billing and delivery address can be different, however they need to be in the same country

Step 2
Select Klarna as your payment option

Step 3
Complete your order by selecting "Pay Later" or "Pay Later in three interest free instalments" with Klarna
The maximum purchase limit is different on each account, and is determined by a credit assessment by Klarna. If your order fails, you may wish to try again with a smaller amount

Having trouble paying for your order with Klarna?
If you have any trouble placing an order with Klarna, it could be due to one of the following reasons:
Klarna may have rejected your application to pay on account. We would recommend choosing another type of payment or placing an order for a smaller amount
You may have outstanding payments on previous Klarna invoices
You may have missed a required field at the checkout, such as filling in your Date of Birth
Please note that Klarna is an independent payment company. Stokedstore have no influence over whether your payment with Klarna is accepted or not
Frequently Asked Questions
Why has my application not been accepted?
Unfortunately, Klarna is a third party payment service and Stokedstore has no control over the decisions made by the company. If you are not accepted by Klarna you can use our other payment processing portals to make payment
How does Klarna work?
After we have sent your order, you will receive an email with payment instructions. Please always check your junk inbox if your email does not arrive
What details are needed when I make a purchase?
If you want to make a purchase with Klarna you need to provide your name, postal address and email address. For some orders you may need to provide your mobile number and date of birth. All information will be sent to your email address, including payment reminders and links to your online statements. It's very important, that you provide the correct email details, otherwise you will not receive the payment information and be liable for delayed payment fees
Is my payment information safe?
Klarna processes payment information securely. No card details are transferred to or held by Stokedstore. All transactions take place via connections secured with the latest industry standard security protocols
How is my statement sent?
If you have chosen to "Pay Later" or "Pay Later in three interest free instalments", Klarna will send you an email explaining how and when to pay 
How will I know if you've received my payment?
If you pay by card or Paypal, Stokedstore  will confirm your order right away. If choosing to pay with Klarna, they will send you a payment confirmation to the email address that you have used for your order. If you have made a payment but not received the payment confirmation, you can always check the status of your order and payments by logging in at www.klarna.com
What should I do if I want to cancel my order?
Please contact Stokedstore as soon as possible on 01803 557758
What should I do if I want to return part or all of my order?
Please contact Stokedstore as soon as possible on 01803 557758
What happens to my invoice, when I've returned the goods?
Once we have received the return (part or full), providing our terms and conditions have been adhered to, the amount will be taken off your Klarna balance
How can I contact Klarna?
If you have any questions about your payment or invoice, you can contact Klarna through www.Klarna.co.uk/personal
Visit the Klarna Customer Service for Live Chat or call 020 300 50833, Monday - Saturday 9.00am - 6.00pm, closed on Sunday.